That aligns with Mercy Ships in that we have had to grow accustomed to using non-standard solutions to accomplish our mission. It is these qualities that we have continued to appreciate about working with ALE, understanding the customer needs and being creative towards finding non-standard solutions.
The solution offered showed they understand their customer needs as well as has the creativity and skill to anticipate possible future needs.
Alcatel-Lucent Enterprises and our partner Crystal Communications had distinguished themselves well ahead of the rest. We came up with a list of 5 companies who had technologies that could offer telecommunications on par with Mercy Ships’ vision, and the stringent requirements we laid forth in support thereof.Īfter weeding through technical details and comparing roadmaps, looking for supportability and compatibility with our mission, we had to ask the question, “who is going to be there for us and support us through these endeavors?” The answer was clear. We interviewed several vendors, resellers and partners in the process. Our search for the right solution and vendor started in 2015 and continued well into 2016. One of the vital core technologies needed onboard this new vessel is the telecommunications system. We work with host nations to improve the local healthcare delivery system while providing training opportunities for medical professionals. One of the core pieces, which I have been privileged to be a part of, is in the design, selection and implementation of the IT infrastructure technologies at Mercy Ships. Mercy Ships is an international charity which operates hospital ships in developing nations, and we are the first partner with which Alcatel-Lucent Enterprise has started working as part of the ALE Impact Corporate Social Responsibility (CSR) program. The desire was to bring hope and healing to the world's forgotten poor with greater impact than had ever been accomplished before.Īs time has steadily marched on, this dream has become manifest in many ways. Several years ago, Mercy Ships started down the path towards becoming a multi-ship fleet once again.
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